Claims Info

When a Claim Occurs

We understand that claims interrupt your business and personal life and we are here to help. We will confirm your coverage, provide you with advice and report the claim to the insurance company.

Our experienced professionals have the knowledge, experience and skills to guide you through the claims process. We work with you to ensure that even the most difficult situation is brought to a satisfactory resolution as quickly as possible.

The goal of the claims process is to fulfill the promise to put you back in the place you were before the claim happened and get your life or business back on track.
We provide 24/7 claim support through the following two options:

During business hours (9AM -5PM Eastern Standard Time)

Call our office at 905-844-3542 or 1-888-378-2223 and our personnel will obtain the details about your accident or loss and provide you with advice. We will then promptly report the claim to the insurance company and assign an adjuster.

After business hours
Call the claim reporting telephone number for your specific insurance company. This number will provide you with information on how to report the claim, after which an adjuster will be assigned to you. The details of your claim will be provided to us the next business day. The following is a list of after hour’s claims phone numbers and they are also provided on our after-hours voice mail:

*Insurer names have been abridged. Please refer to your policy for the correct and legal company name.